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Women In The Workplace
  • Home
  • Job Opportunities
    • Part-Time & Flexible
    • Full-Time & Flexible
  • About Us
    • How We Work
    • Our Team
    • FAQs
    • Testimonials
  • Our Community
    • Our Blog
    • Trusted Partners
    • Subscribe
  • Internship Program
  • Events & Networking
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Current Listings: Full-Time & Flexible

Three coworkers high-fiving during a meeting with charts and laptops.

Director of Business Operations - Full-Time, Remote

Job Title: Director of Business Operations

Full-time

Location: 100% Remote

Compensation: Starting at $75K annually

Benefits: N/A


Are you someone who thrives on creating structure, building scalable systems, and helping a growing business reach its full potential? Our client is a growing, mission-driven educational consulting firm that helps students and families navigate the college admissions process with confidence. They are seeking a Director of Business Operations to oversee and optimize every aspect of daily operations while helping the organization scale for future growth. This is an ideal opportunity for someone who enjoys building systems from the ground up, leveraging technology and AI to improve efficiency, and partnering with leadership to drive strategic initiatives. If you're a proactive problem-solver who loves turning complexity into streamlined processes, you'll play a key role in shaping the future of this growing organization.


Qualifications: 

  • Bachelor's degree in Business, Management, Finance, or a related field (advanced degree or relevant certifications are a plus)
  • 5+ years of business operations, operations management, or similar leadership experience
  • Experience overseeing daily operations within a growing service-based business
  • Strong background in business process improvement and operational system development
  • Experience with program management and cross-functional project coordination
  • Financial management experience including budgeting, forecasting, and basic financial analysis
  • Proven leadership experience with the ability to manage, coach, and develop team members
  • Excellent analytical skills with the ability to interpret data and drive informed business decisions
  • Outstanding organizational skills with exceptional attention to detail
  • Strong written and verbal communication skills
  • Self-motivated with excellent time management and follow-through
  • Creative problem-solver with a continuous improvement mindset
  • Adaptable and comfortable working in a fast-paced, evolving environment
  • Collaborative team player with strong interpersonal skills
  • Experience in education, consulting, or student-focused organizations is a plus


Technical Skills:

  • Experience implementing and optimizing business systems and operational workflows
  • Strong proficiency with CRM platforms
  • Experience managing business technology, automation, and AI productivity tools
  • Microsoft Office and/or Google Workspace proficiency
  • Experience creating and maintaining SOPs and process documentation
  • Comfortable learning and implementing new technology platforms


Duties of Role:

  • Oversee and optimize the company's day-to-day business operations
  • Build, implement, and continuously improve operational systems, workflows, and standard operating procedures (SOPs)
  • Develop and manage budgets, financial forecasting, and operational performance metrics
  • Track KPIs and analyze business data to support strategic decision-making
  • Partner with leadership on business planning and sustainable growth initiatives
  • Manage and optimize the company's technology stack, including CRM systems, AI tools, and operational software
  • Oversee cross-functional workflows to ensure exceptional client service and operational efficiency
  • Lead, support, and develop team members while fostering a collaborative culture
  • Manage vendor relationships and operational partnerships
  • Support marketing operations and CRM processes that drive business growth
  • Develop policies and procedures that improve consistency, scalability, and quality
  • Research industry trends and continuously improve internal resources and operational best practices
  • Identify opportunities to increase efficiency, improve client experience, and support long-term organizational success

Controller - Full-Time, Lake Bluff, IL

Job Title: Controller

Full-time
Location: Onsite – Lake Bluff, IL
Compensation: $75K–$90K, based on experience + bonus and growth
Benefits:
Medical, dental, vision, life insurance, disability insurance, PTO, 401K

 

A well-established and growing company specializing in the engineering and manufacturing of custom anatomical models for pharmaceutical and medical device companies is seeking a hands-on Senior Bookkeeper/Assistant Controller to oversee all day-to-day accounting operations and become a trusted financial partner to ownership. This is an exciting opportunity for someone who enjoys being deeply involved in a small business, improving systems, analyzing operations, and helping leadership make strategic financial decisions. The ideal candidate is proactive, detail-oriented, forward-thinking, and comfortable working independently in an entrepreneurial environment where wearing multiple hats is essential. 


Qualifications:

  • Bachelor’s degree preferred
  • 5–10+ years of accounting, bookkeeping, or Controller-level experience required
  • Experience working in a small business environment strongly preferred
  • Strong understanding of AP/AR, budgeting, reconciliations, inventory accounting, and financial reporting
  • Experience with manufacturing, project accounting, and inventory management preferred
  • Understanding of GAAP and ASC 606 revenue recognition
  • Comfortable managing accounting responsibilities independently
  • Strong analytical skills with the ability to identify inefficiencies and improve processes
  • Forward-thinker who asks questions and provides operational and financial insight
  • Excellent organizational skills and attention to detail. Self-motivated with strong follow-through and accountability
  • Experience working with banks, wire transfers, and international payments preferred
  • Leadership mindset with willingness to step in and problem-solve


 Technical Skills:

  • QuickBooks experience required
  • Dynamics/ Peachtree experience preferred
  • Exposure to Microsoft Dynamics or ERP systems is a plus
  • Strong Microsoft Excel and Microsoft Office Suite skills
  • Comfortable learning and helping implement new software systems and processes
  • Experience maintaining accounting system integrity and supporting software transitions preferred


Duties of Role:

  • Handle local and international AP based on a matrix of various payment terms
  • Handle AR including invoicing, collection, and any required reconciliations
  • Monitor inputs into the accounting software made by sales and project management departments and assist in maintaining system integrity and any related software updates
  • Point person for upholding inventory record keeping and any required daily/ quarterly adjustments while calculating the cost-per-unit of inventory imported from overseas
  • Calculate sales personnel commission and allocate according to ASC 606. Review Customers’ POs and ensure compliance with terms. Sales Journal monthly preparation
  • Prompt payroll semi-monthly preparation through coordination with bank, PEO and prepare any related JEs. Quarterly sales tax returns preparations, filing, and registration in new jurisdictions when a related nexus is established
  • Calculate and maintain shareholders’ loan interest accrual according to the IRC
  • Maintain balances of PTO hours for all staff
  • Manage bank and credit cards accounts monthly reconciliations; Assist with merchant account and credit card management
  • Handle month-end close, financial statements preparation and variances analysis
  • Facilitate benefits and other personnel administration. Manage the phone system
  • Responsible for all office needs – Amazon, Costco, Food, Supplies, Cleaning, etc.
  • Assess, on a periodical basis, vendor and supplier contracts and make recommendations to shareholders and/ or stakeholders as needed
  • Work with the president and any other senior managers on the design and mapping of any new strategic initiatives
  • Manage bank and credit cards accounts monthly reconciliations; Assist with merchant account and credit card management
  • Handle month-end close, financial statements preparation and variances analysis
  • Facilitate benefits and other personnel administration. Manage the phone system
  • Responsible for all office needs – Amazon, Costco, Food, Supplies, Cleaning, etc.

Employee Benefits Analyst - Full-Time, Northbrook, IL

Job Title: Employee Benefits Analyst

Full-time
Location: Onsite – Northbrook, IL
Compensation: $75K–$85K, based on experience
Benefits: Comprehensive insurance package, paid time off, and additional benefits


Looking to grow your career in employee benefits with a company that values collaboration, client service, and professional development? Our client is a well-established consulting firm that partners with employers to design and manage competitive employee benefits programs. This is an excellent opportunity for someone who enjoys combining analytical thinking with exceptional customer service. You'll work alongside a supportive team, build expertise in benefits administration and compliance, and make a meaningful impact by helping clients and employees navigate complex benefits programs with confidence.


Qualifications:

  • Bachelor's degree in Human Resources, Business, Finance, or a related field, or equivalent combination of education and experience
  • 2+ years of experience in employee benefits, HR, or a related corporate or consulting environment
  • Experience administering medical, dental, vision, life, disability, and retirement benefit plans
  • Working knowledge of COBRA, FMLA, and employee benefits administration
  • Understanding of federal and state benefits regulations
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Highly organized with exceptional attention to detail
  • Self-motivated with strong time management skills and the ability to manage multiple priorities
  • Team player with a strong work ethic and commitment to providing outstanding client service
  • Ability to maintain confidentiality when handling sensitive employee information


Technical Skills:

  • Experience with HRIS and benefits administration systems
  • Proficient in Microsoft Excel, including reporting and data analysis
  • Strong Microsoft Office Suite skills (Word, Outlook, PowerPoint)
  • Experience creating reports and analyzing benefits data is preferred


Duties of the Role:

  • Administer employee benefit programs, including medical, dental, vision, life, disability, and retirement plans
  • Process benefit enrollments, changes, and terminations while maintaining accurate records
  • Coordinate COBRA administration and assist with FMLA tracking and documentation
  • Respond to employee and client inquiries regarding benefit plans and eligibility
  • Prepare reports and analyze benefits data to identify trends and recommend improvements
  • Assist with compliance documentation and help ensure adherence to applicable federal and state regulations
  • Communicate with benefit vendors, brokers, and internal teams to resolve issues and support ongoing administration
  • Participate in process improvement initiatives and benefits-related projects
  • Maintain accurate records and ensure confidentiality of employee information

Customer Service Representative/Account Administrator – Full-Time, Northbrook, IL

Job Title: Customer Service Representative / Account Administrator (Insurance Office)
Full-Time
Hours: Monday–Friday, 9:00 a.m. – 5:00 p.m.

Compensation: $50K - $75K annually, based on experience and insurance licensing. Part-time compensation based on experience and schedule.

Join a growing, client-focused insurance agency that values exceptional customer service and long-term relationships. We are looking for a friendly, organized, and dependable professional to become an important part of our team. This role is ideal for someone who enjoys helping people, thrives in a professional office environment, and takes pride in delivering outstanding service. If you already have an insurance license or are motivated to obtain one soon we would love to meet you. This position primarily focuses on servicing existing clients while providing opportunities to contribute to the agency's continued growth.


Qualifications:

  • Previous customer service, administrative, receptionist, or office experience preferred
  • Insurance license preferred, but not required
  • Willingness to obtain an insurance license if not currently licensed
  • Professional and friendly demeanor
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Self-motivated with a positive work ethic
  • Team player with strong problem-solving abilities
  • Detail-oriented and dependable
  • Ability to multitask in a fast-paced office environment


Technical Skills:

  • Proficiency with Microsoft Office (Outlook, Word, and Excel)
  • Comfortable learning agency management and insurance software
  • General computer and data entry skills
  • Experience with CRM or insurance platforms is a plus


Duties of Role:

  • Welcome clients and provide professional front desk reception
  • Answer incoming phone calls and assist customers with questions and service requests
  • Service existing insurance clients and help maintain strong client relationships
  • Process policy changes, payments, and general account servicing
  • Schedule appointments and provide administrative support to the agency
  • Maintain accurate client records and documentation
  • Assist with general office operations and daily administrative tasks
  • Support agency growth by helping onboard new clients when opportunities arise; candidates who bring in their own clients are encouraged and welcomed

Practice Operations & Patient Experience Manager - Full-Time, Northbrook

Title: Practice Operations & Patient Experience Manager

Full-Time
Hours: Monday–Friday, 40 hours/week (daily time blocks flexible)
Location: Northbrook, IL (Onsite)
Compensation: Starting at $50K annually (based on experience), plus practice/performance-based bonus opportunities
Benefits: Paid Time Off (PTO), professional growth opportunities, reduced pricing on practice services after six months of continuous employment


Overview

Are you passionate about helping people while keeping a growing healthcare practice running smoothly? Join a female-owned holistic health and chiropractic practice dedicated to improving lives through chiropractic care, lifestyle medicine, and innovative wellness therapies. We're looking for a proactive, patient-focused Practice Operations & Patient Experience Manager who thrives in a collaborative environment, enjoys improving systems, and is committed to delivering an exceptional experience for every patient. This is an opportunity to make a meaningful impact, contribute ideas, and grow alongside a purpose-driven team that values compassion, excellence, and continuous improvement.


Qualifications:

  • 3+ years of office management, healthcare administration, or practice management experience preferred
  • Experience in chiropractic, wellness, functional medicine, or healthcare preferred
  • Strong organizational, communication, and interpersonal skills
  • Ability to work independently while managing multiple priorities
  • Professional, dependable, and detail-oriented
  • Patient-focused with a commitment to delivering outstanding customer service
  • Self-motivated with excellent time management and organizational skills
  • Adaptable, proactive, and solution-oriented
  • Collaborative team player with a positive attitude and strong work ethic


Technical Skills:

  • Experience with Electronic Health Record (EHR) systems
  • Proficiency with scheduling and patient communication platforms
  • Familiarity with business technology and office management software
  • Comfortable using Microsoft Office and/or Google Workspace
  • Ability to learn new software and technology quickly


Duties of Role:

  • Oversee daily practice operations and workflow management
  • Manage EHR systems, scheduling, patient communication, and office operations
  • Ensure an exceptional patient experience while supporting patient retention initiatives
  • Assist with financial reporting and tracking operational performance metrics
  • Coordinate staffing, onboarding, payroll preparation, and office administration
  • Manage inventory, vendor relationships, and facility operations
  • Support marketing initiatives, patient events, and practice growth activities
  • Identify opportunities to improve operational systems, processes, and overall efficiency
  • Help foster a positive, organized, and patient-centered office environment

Audiology Assistant - Full-Time, Naperville, IL

Job Title: Audiology Assistant

Full-time 

Hours: Monday–Friday, standard business hours

Location: Onsite in Naperville

Compensation: $50K - $55K 

Benefits: Health, dental, and vision insurance, paid time off and holidays, Simple IRA, quarterly bonus potential


Are you passionate about helping others while working with innovative healthcare technology? Join a well-established, patient-centered hearing healthcare practice that has been transforming lives for decades. This is an exciting opportunity to become part of a collaborative clinical team that values compassion, professionalism, continuous learning, and exceptional patient care. If you thrive in a fast-paced environment, enjoy working directly with patients, and have strong technical and organizational skills, this role offers the opportunity to make a meaningful impact every day. 


Qualifications:

  • Experience in audiology, ENT, medical office or physician practice preferred
  • Excellent customer service and interpersonal communication skills
  • Strong organizational skills with exceptional attention to detail
  • Self-motivated with excellent time management abilities 
  • Problem-solver who can prioritize multiple responsibilities
  • Team player with a positive, professional attitude
  • Adaptable and able to work efficiently in a fast-paced clinical environment
  • Committed to providing outstanding patient care and education
  • High school diploma or equivalent required
  • Bachelor's degree in a healthcare-related field preferred


Technical Skills:

  • Experience with electronic medical records or practice management systems (CounselEar experience preferred)
  • Technical aptitude for hearing aid programming support and troubleshooting
  • Familiarity with hearing aid styles including IIC, CIC, ITC, ITE, RIC, and BTE devices preferred
  • Ability to learn and support hearing healthcare technology
  • Microsoft Office and general computer proficiency


Duties of Role: 

  • Prepare hearing aids and accessories for patient appointments
  • Assist audiologists during hearing aid fittings and patient visits
  • Educate patients on hearing aid use, cleaning, maintenance, and care
  • Troubleshoot common hearing aid and Bluetooth connectivity issues
  • Coordinate hearing aid repairs, warranty services, and manufacturer orders
  • Recommend hearing aid accessories and assistive listening devices based on patient needs
  • Maintain hearing aid inventory and accurate device records
  • Process invoices for hearing aids, accessories, and clinical supplies
  • Complete patient documentation and maintain accurate electronic records
  • Maintain a clean and organized clinical environment
  • Support daily clinical and administrative operations to ensure an exceptional patient experience
  • Perform additional duties as needed to support the practice and patient care

Community Liaison - Full-Time, Hoffman Estates

Job Title: Community Liaison

Full-time 

Hours:  Monday-Friday business hours with flexibility to attend occasional events

Location: Hoffman Estates + local territory 

Compensation: $55- $65K Base + Uncapped Commission


Join a growing, relationship-focused home care organization that is making a meaningful impact on seniors and their families every day.  They are seeking a proactive, personable, and motivated Clinical Liaison to build partnerships throughout the healthcare community while helping expand access to quality in-home care services. This is an excellent opportunity for someone who enjoys networking, educating others, and developing trusted relationships while being rewarded for their results. You'll join a supportive leadership team that values initiative, collaboration, professionalism, and genuine care for others. 


Qualifications:

  • Bachelor's degree or equivalent healthcare experience preferred
  • Healthcare industry experience required
  • Therapy background strongly preferred 
  • Experience in healthcare sales, business development, community outreach, home health, hospice, senior living, or related fields preferred
  • Ability to travel throughout assigned territory


Duties of Role: 

  • Develop and maintain referral relationships throughout the assigned territory
  • Meet regularly with hospitals, physician offices, rehabilitation centers, senior living communities, case managers, and other referral partners
  • Educate healthcare professionals and community organizations about company services
  • Generate referrals and contribute to census growth through strategic outreach efforts
  • Conduct presentations, in-services, and community education programs
  • Attend networking events, healthcare functions, and community activities
  • Utilize CRM software to track activities, opportunities, and referral sources
  • Collaborate with internal teams to facilitate smooth referral and admission processes
  • Identify new business opportunities through market analysis and relationship development
  • Serve as a trusted resource for seniors, families, and healthcare professionals
  • Represent the organization with professionalism, enthusiasm, and integrity in all interactions

Controller - Full-Time, Ravenswood

Job Title: Controller (manufacturer + real estate)

Full-time

Location: Ravenswood (chicago)

Compensation: $115K or based on experience

Benefits: Full insurance package, 401(k) with match, profit sharing, retirement plan, bonus opportunities 


Are you a hands-on Controller who enjoys being more than just the numbers person? Our client is a stable, family-owned manufacturing company seeking a trusted financial leader to serve as the owner's right hand. This is an opportunity to oversee accounting, inventory, cash management, payroll, and real estate entities while partnering closely with leadership on business operations. Do you thrive in an entrepreneurial environment, enjoy solving problems, and want to make a visible impact in a family-owned business?


Qualifications:

  • 5+ years of Accounting Manager or Senior Accounting experience
  • Manufacturing and inventory accounting experience required
  • Strong understanding of AP/AR, cash management, payroll, and month-end close
  • Experience working with banking relationships and wire transfers
  • Team player with strong communication and interpersonal skills
  • Self-motivated, adaptable, and solutions-oriented
  • Ability to work closely with ownership and manage multiple priorities


Technical Skills:

  • ERP or accounting software experience
  • Strong Microsoft Excel skills
  • Inventory and cost accounting knowledge
  • Payroll and financial reporting experience


Duties of Role:

  • Oversee day-to-day accounting operations
  • Manage cash flow, banking relationships, and financial reporting
  • Lead month-end close and account reconciliations
  • Oversee inventory accounting and costing
  • Support payroll, HR administration, and vendor management
  • Manage accounting for multiple real estate entities
  • Supervise and mentor accounting staff
  • Partner with ownership to improve processes and support business growth. 


Staff Accountant - Full-Time, Naperville, IL

Job Title: Staff Accountant, Non-Profit experience 

Full-time

Location: Naperville

Compensation: $80K++  based on experience 

Benefits:  Yes 


Is Non-Profit your strong suit?  Join a Naperville firm that is laser-focused on serving the financial needs of Chicago-area nonprofit organizations, along with for-profit entrepreneurs. This is your opportunity to be that trusted advisor, offer client-focused work in the nonprofit sector, and for-profit entrepreneurs.  Does providing clients with your highest level of service excite and motivate you?   Would you like to work with a team that is as committed to their clients as you are? Do you want to preserve balance of life/work quality?  Consider this hands-on, client-facing role in our niche firm!


Qualifications:

  • Bachelor’s degree in accounting required.
  • 1-3+ years of related work experience with non-profit and client facing roles required. 
  • CPA designation preferred but not required.  Prior public accounting experience preferred. 
  • Strong, clear communications with both the internal team and clients.
  • Well organized and a quick problem solver in a dynamic work environment.
  • Strong knowledge and application of software and technology, including QuickBooks, Excel, and online communication tools.Several years front desk or other administrative experience and/or office management 


Duties of Role:  

Provide accounting support to assigned clients, including:

  • Payroll support
  • Accounts payable and receivable
  • Cash forecasting
  • Sales tax and reporting
  • Metrics reporting
  • Annual audit and tax prep support
  • Budgeting and forecasting
  • Month and year-end closings, including financial analysis

Concierge Patient Advocate - Full-Time Flex, Chicago/Hybrid

Job Title: Concierge Patient Advocate (Private Health Advisor) 

Hours: Flexible between 20 - 40 hours, based on client needs, part-time to start with potential for full-time

Location: Hybrid - remote and onsite with clients as needed (Greater Chicago Area)

Compensation: $35/hour

Benefits: Liability insurance, technology and admin support provided


This private healthcare advisory firm supports families navigating complex medical diagnoses through a highly personalized, white-glove service model. This is a sophisticated, high-touch role for a professional who blends clinical expertise with strategic thinking and exceptional discretion. The Concierge Patient Advocate serves as the single, trusted point of contact for families, acting as advocate, healthcare “Chief of Staff,” and anticipatory problem-solver. This is not traditional case management. It is a deeply relational role focused on transforming fragmented healthcare experiences into seamless, dignified journeys marked by clarity, calm and confidence.


Qualifications:

  • Healthcare  or medical/clinical experience (advocacy, case management, oncology navigation, palliative or geriatric care preferred)
  • LPN, RN or MSW preferred
  • Comfortable interfacing with physicians, specialists, families and professional advisors
  • Exceptional communication and interpersonal skills
  • High emotional intelligence, empathy and discretion
  • Strong organizational skills with the ability to manage complex logistics
  • Team-oriented, self-motivated and accountable
  • Ability to operate independently while collaborating within a high-performance team


Technical Skills:

  • Tech-savvy with strong administrative and documentation skills
  • Comfortable managing medical records, scheduling systems, insurance portals and care coordination tools
  • Ability to synthesize complex clinical information into clear, executive-level summaries


Duties of Role:

  • Serve as the primary liaison between clients, families and medical providers and/or insurance groups
  • Coordinate and manage all medical scheduling, records transfer and necessary follow-up
  • Accompany clients to critical medical appointments and provide clear post-visit summaries
  • Advocate for clients during insurance pre-authorizations and billing disputes
  • Vet and coordinate care with top-tier physicians and medical institutions
  • Implement discreet lifestyle and home-care logistics when needed (home care, nursing, safety systems)
  • Anticipate client needs and resolve issues proactively with full ownership
  • Maintain the highest standard of professionalism, confidentiality and service excellence

Audiologist - Full-Time, Multiple Locations, IL

Job Title: Audiologist

Full-time
Location: Multiple locations in Chicagoland
Compensation: Competitive salary plus commission (six-figure potential)
Benefits: Full insurance package (medical, dental, vision), 401(k), paid time off and holidays, paid CEUs, training, coaching and development


Join a dynamic, independent audiology practice that has been serving the Chicagoland area for decades. This is an opportunity to work in a high-volume, high-standard environment where patient care, innovation, and continued learning are top priorities.This role is ideal for a self-motivated, compassionate audiologist who wants to make a meaningful impact while having access to the latest hearing technology and tools.


Qualifications:

  • Master's or Doctorate in Audiology
  • Active Illinois Dispensing License or eligibility for licensure
  • Ability to work both independently and within a team
  • Excellent communication and interpersonal skills
  • Strong problem-solving and organizational abilities
  • Adaptability in a fast-paced, changing healthcare landscape
  • Self-starter with a commitment to high-quality patient care


Technical Skills or Certifications Required:

  • Proficiency in audiology diagnostic tools and hearing aid fitting software
  • Familiarity with electronic health records (EHR) systems
  • Continuing education in audiology practices and technologies
  • Licensure as an Audiologist in Illinois
  • Strong counseling and patient education skills


Duties of Role:

  • Conduct comprehensive diagnostic hearing evaluations (limited pediatric work)
  • Recommend and fit appropriate hearing instruments based on patient needs
  • Provide ongoing counseling, education, and follow-up care
  • Maintain accurate patient records and manage clinical documentation
  • Support office operations including scheduling, phone calls, and reporting
  • Participate in community outreach events (e.g., health fairs, senior centers, lunch & learns)
  • Collaborate with leadership and peers to enhance service delivery and patient satisfaction

Legal Operations Manager - Full-Time, Lisle, IL

Job Title: Operations Manager

Full-time 

Hours: 40 hours/week

Location: Onsite in Lisle, IL (office hours flexible)

Compensation: $60K - $75K 

Benefits: Full insurance package, 401K, bonus opportunities, professional development support, PTO


Join a woman-owned special needs law firm dedicated to helping families navigate complex legal, financial, and life-planning decisions for loved ones with disabilities. This unique purpose-driven law practice is seeking an Operations Manager to oversee multiple administrative functions, including top-notch client relations and the firm’s financial performance. The Operations Manager is the organizational backbone of the practice and a key driver of client experience, blending operational leadership with hands-on intake responsibilities to ensure the firm runs smoothly, efficiently, and with exceptional professionalism.


Qualifications: 

  • Excellent communication skills, professionalism and integrity with the ability to listen well and handle sensitive matters with discretion
  • Calm, organized presence with strong prioritization skills and time management
  • Strong administrative know-how with confidence in learning and delegating tasks, setting expectations and coaching others
  • Solid understanding of bookkeeping, workflow systems, and administrative processes
  • 2+ years of law office experience in management or other capacity
  • Commitment to supporting our mission with compassion and excellence


Technical Skills:

  • Proficiency with Microsoft Office, QuickBooks and Clio (or comparable CRM systems)
  • Experience with bookkeeping, billing, payroll, HR, or timekeeping systems


Duties of Role:

General Office & Financial Administration

  • Manage day-to-day office operations and ensure daily operations run smoothly: lead new client intake and screening, oversee billing and bookkeeping, coordinate vendors, and support attorneys with critical administrative tasks
  • Handle all vendor relations, including IT, benefit providers, office equipment maintenance and repairs
  • Manage bookkeeping in QuickBooks Online (A/P, A/R, reimbursements, expense coding, monthly reconciliations) to pay office bills, track expenses, and reconcile bank and credit card statements
  • Coordinate with accountants regarding tax filings, payroll, and compliance matters
  • Maintain operational KPIs (intake volume, response times, billing hygiene, aging reports) and surface issues proactively

Client Lead Management

  • Serve as the first point of contact for prospective clients; screen leads, schedule consultations, and guide them through intake process
  • Maintain accurate intake records and client communication logs
  • Prepare engagement letters, initiate trust requests, and complete onboarding tasks
  • Support attorneys with file setup, organization, and administrative follow-through

Outreach & Marketing Support

  • Coordinate firm events, speaking engagements, and community outreach
  • Assist with presentation materials, sponsorships, and donation requests
  • Collaborate with the Marketing Manager and Webmaster to share updates and content

This role is ideal for someone who is organized, proactive, and motivated by influencing efficiency, profitability, and client service.

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